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Check in & Check out
Instructions to check-in
The hotel is asking me to pay at check-in/check-out
Most hotels on Waylo are pre-paid. There is nothing due at the hotel. However, the following have to be paid at the hotel: Mandatory fees like resort fees Parking fees Mini-bar changes Other incidentals If you believe the hotel is unfairly charging you, please go ahead, pay and check-in/check-out. Please contact us once you have checked-in/checked-out. We'll follow-up with the hotel to get you a refund or an explanation of the changes. If the charges are not resolved, you can resort
How do I check-in to the hotel?
Check-in process Checking in the hotel is easy. You'd just need the following: An ID card with your name A credit card in your name for incidentals and verification.